Technical Support

Arts & Sciences Computing provides technical support in a variety of areas to Arts & Sciences students, faculty, and staff.

Students, Faculty and Staff

The ArtSci Technical Support (ATS) Desk, located in the Arts & Sciences Computing Center in Eads Hall, is available Monday - Friday, 10am-5pm to answer technical questions and assist with problems such as lost passwords, using the campus network and account management. You may call ATS at 935-8077 or send a message using this form.

Faculty and Staff

Arts & Sciences faculty and staff may also obtain support by contacting their Departmental Support Representative. Here are just a few of the things your Departmental Support Representative can help you with:

  • Hardware support on a computer owned by Washington University

  • Software installation on a computer owned by Washington University
  • Help to access the Washington University network from your office or university-owned wireless laptop
  • Assist with researching new technology for university endeavors
  • Help to configure and use your ArtSci email account

To find your Departmental Support Representative, choose your department from the drop-down below and click 'Submit.'

Find Your Departmental Support Rep
Chapman, Bob(314) 935-8081
Heberlie, Lucas(314) 935-5404
Hennrich, Dave(314) 935-7447
McLeod, Charlie(314) 935-4920
Petrescu, Florin(314) 935-4962
Wang, Allen(314) 935-8192